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The main thing to understand about discounts is the thinking behind them. The insurance companies want to encourage you to act in ways that favor them. If you are contrary and do the opposite, you will probably cost them money so your premium rates will be higher. Let’s take a few examples and see how it works. Obviously the point of insurance is that, if you have one of those unfortunate accidents or someone steals your vehicle, you get to claim money from the insurance company. From the insurer’s point of view, this is bad news. It wants to be able to treat all your cash as profit. The more it has to pay out, the more it should raise premiums. Except, at some point, you throw up your hands and say, “We’re not going to pay that.” So a balance has to be struck. The insurer wants all the safe drivers like you, and aims to discourage all the drivers with bad records – they are the ones who get the really big premium hikes. Although loyalty bonuses go some way in the right direction, there are more ways in which the insurer can save money. It all starts with the make and model of vehicle you are driving. Read the rest of this entry »

Somewhere in the dim and distant past of learning English, an idiom surfaced referring to gift horses and their mouths. The translation is that, when someone gives you a gift, it’s ungracious of you to publicly examine it too carefully. Yet, in the case of Prop. 17 which appears on the ballot in California, we should perhaps open the horse’s mouth and examine it’s teeth. It may prove to be an old Trojan horse and a gift we should reject.

Why be suspicious? Because the force behind Prop. 17 is not a consumer advocate, it’s the Mercury General Corp. Yes, friends, we’re supposed to believe that an insurance company wants voters in California to pressure lawmakers so that the insurance industry can give millions of dollars in discounts to policyholders. There’s another of those idioms that comes to mind at this point. It’s something about pigs suddenly sprouting wings and taking to the air in the joy of flight. Indeed, so committed is Mercury to Pro. 17 that it’s paying millions of dollars in TV ads to persuade everyone to vote for it. Bless its little cotton socks. It’s trying so hard to do right by Californians.

So just what does Prop. 17 say? Well, it’s one of these deceptively simple suggestions. As the law stands, Prop. 103 says insurers can only offer continuous or persistent (sometimes called “loyalty”) discounts to their own customers. The idea is straightforward. Instead of trying to poach customers from each other by offering discounts, insurers should try to attract new business by offering low rates. This has the advantage that insurers are competing equally on premium rates for both established and new drivers. If passed, Prop. 17 would allow insurers to match the current persistent discount based on the number of claims-free years. This would lure established customers from competing companies. At first sight, this looks like a good deal for any experienced driver who wants to switch insurers. But the price is paid by the inexperienced new drivers. If persistent discounts are to be paid for, the premium rates for new drivers must increase. Indeed, the premium rates could be increased for anyone who does not have a continuous history of insurance coverage. Read the rest of this entry »

The world of insurance is ruled by statistics. Actuaries collect all the information they can about every traffic accident in the US. Then, because everyone wants the most complete information possible, the insurers share the information about their own claims and the accidents they have found where no claim was made. It makes for an impressive amount of data. The majority of the information about claims is routed through the Comprehensive Loss Underwriting Exchange (CLUE). Because this is a national resource, all the major insurers from around the country search it before making quotes for new business. If there are no claims registered against your name, the premium will be the standard rates for someone of your gender, age and driving experience with local variations based on where you live. But if one or more claims are registered, the new insurers may decide you are a high-risk driver and try to deter you with a high premium. There’s nothing illegal or unethical about this. It’s just the way the business works.

Because it’s a national resource, the quality of the information is usually quite reliable. When a search is made, your history over the last seven years is supplied. If you are worried about what data is stored about you, the Fair Credit Reporting Act gives you the right to a copy. Write to Consumer Disclosure, PO Box 105108, Atlanta, Georgia 30348-5108, or you can call (866) 527-2600 toll free. If you find any of the information is wrong, you are either allowed to have it put right or to have an explanatory note attached to the information explaining how the loss came to be made. Unfortunately, some of the insurers run private exchanges in individual states. It can be more difficult to police the accuracy of this information. That’s why it’s good news to see Attorneys General policing the system. In Massachusetts, for example, ten insurance companies have agreed to pay penalties for failing to correct records in their private exchange. The initial findings of at-fault were accurate, but the companies then failed to record when appeals reversed the findings. This left thousands of motorists wrongly recorded as at fault. So, if you have any reason to suspect your local insurance industry is relying on inaccurate information about your claims history, it’s vital you take action. Failure to have the record set straight can cost you thousands of dollars over the years. If the information in CLUE is correct, get your local state’s Department of Insurance to check into any local databases. Read the rest of this entry »